News

Our "In This Together" ad, by CWA District 6 and Local 6001, was in a Today Show story about holiday travel. The ad highlights the issue of passenger assault and calls on travelers to treat us with respect.
Not enough is being done to protect CWA agents who have been on the front lines since the beginning of the ongoing pandemic. The Justice Department needs to act now.
During a virtual Congressional Roundtable discussion on October 7, CWA Local 3645 President Donielle Prophete (CLT) and CWA Local 3146 President James McKnight (MIA) joined members of other airport workers’ unions to demand baseline federal wage and benefit standards be mandated for any airport that receives federal funding.
I've been a passenger service agent for 30 years, and I can't remember the last time I got a significant raise. Like you, I'm tired of the pressures of the job getting worse every day just so executives can line their own pockets and threaten us with outsourcing.
Bargaining with Envoy resumed last week, and the company refused to meet our demands for significant wage increases or a reduction in the length of the contract. This is simply unacceptable, and we must show Envoy management that we are united for a fair contract!

A high-profile investigative report on working conditions at Miami International Airport aired yesterday on Miami's CBS station. Envoy Agent James McKnight spoke out about poverty wages at Envoy.

We resumed bargaining with Envoy yesterday afternoon in Dallas. This first round of bargaining will continue through Friday afternoon. We've added three Envoy agents to observe bargaining--Martha Chentis (ORD), Shannon Kitchen (LCH), and Takisha Gower (DFW).
The results of our CWA-Envoy bargaining survey are in and our first meeting with the company is April 17-19. We need strong and visible support from our members at every station, and are pleased to see everyone joining in the "green wave" and rallying for fair wages.
As of January 1, 2019, new protections from assault went into effect for passenger service agents across the country. Since January, we have been meeting with American Airlines to determine exactly how we will implement tools and policies to make the assault protections a reality at all our airports.
Serious safety concerns, including rushed inspections, high stress, and dangerous time pressures are among the issues cited in a new report on conditions for Envoy passenger service agents.