News

In response to the problem of airline passenger violence, on April 6, Senator Jack Reed (D-RI) and U.S. Representative Eric Swalwell (D-CA) introduced the Protection from Abusive Passengers Act in both houses of Congress.
In Miami, Local 3146 Envoy passenger service agents and wheelchair attendants are on the front lines of customer service each and every day, but excessive overtime is a major challenge as flight schedules return to pre-pandemic levels. Local 3146 President James McKnight shares details about the situation at MIA.
We demanded stricter enforcement of laws meant to protect airport workers and the Department of Justice has responded, but federal law enforcement is still not doing enough.

A high-profile investigative report on working conditions at Miami International Airport aired yesterday on Miami's CBS station. Envoy Agent James McKnight spoke out about poverty wages at Envoy.

We resumed bargaining with Envoy yesterday afternoon in Dallas. This first round of bargaining will continue through Friday afternoon. We've added three Envoy agents to observe bargaining--Martha Chentis (ORD), Shannon Kitchen (LCH), and Takisha Gower (DFW).
The results of our CWA-Envoy bargaining survey are in and our first meeting with the company is April 17-19. We need strong and visible support from our members at every station, and are pleased to see everyone joining in the "green wave" and rallying for fair wages.
As of January 1, 2019, new protections from assault went into effect for passenger service agents across the country. Since January, we have been meeting with American Airlines to determine exactly how we will implement tools and policies to make the assault protections a reality at all our airports.
Serious safety concerns, including rushed inspections, high stress, and dangerous time pressures are among the issues cited in a new report on conditions for Envoy passenger service agents.
We feel the momentum is really on our side right now at Envoy, and we’re looking forward to fresh bargaining in January to make sure that we put an end to poverty wages for all our agents
On October 3, 2018, the Senate overwhelmingly passed a Federal Aviation Administration (FAA) Reauthorization bill that included critical protections from assault for passenger service agents. The bill also included a long-needed increase in the minimum rest period for flight attendants.
On December 5, newly elected Congresswoman Donna Shalala and State Senator Jose Javier Rodriguez joined Envoy-American Eagle passenger service agents for a rally outside MIA in support of a fair contract and against poverty wages.