News

CWA and other airline unions call for an extension of the CARES Act Payroll Support Program now to save our jobs!
It will only take a minute to make your voice heard. Send a letter to Congress telling them to extend the CARES Act Payroll Support Program through March 2021 to protect hundreds of thousands of aviation jobs.
If you have applied for CSLOA or VEOP, please check your company email immediately. The company has informed CWA that many members have not checked their company email, or the company's messages to members' email accounts are bouncing back. Approvals and denials of CSLOA and VEOP are being sent to applicants via company email, so check your company email account as soon as possible if you are awaiting a response.
I am a Passenger Service Agent with American Airlines’ subsidiary Piedmont at Charlotte Douglas International Airport. I’m writing this article on behalf of the whole leadership team at Local 3645 about an issue that affects every passenger service employee—our safety at work.
In November more than 20 Envoy stewards trained as agent advocates in Chicago and Dallas, learning how to handle a variety of questions and procedures under the new contract. They look forward to providing help to all their coworkers.
In September 2019, AFA-CWA President Sara Nelson spoke on the topic of assaults on passenger service agents before a U.S. House of Representatives Committee on Transportation and Infrastructure Subcommittee on Aviation.
Thousands of Flight Attendants at Delta Air Lines are fighting to join our CWA family by becoming members of AFA-CWA. As passenger service agent members of CWA, we support Delta flight attendants in their fight for a voice on the job.
As of March 1, 2020, Envoy employees will be required to wear new Lands’ End uniforms unless management makes a short-term exception.
Employees affected by this transition are those currently wearing a cross-functional or tailored uniform. The transition will result in adjustments to members' allotments.

CWA passenger service agents worked hard last year to get language included in the FAA Reauthorization Act to protect agents from assault. The language included in the act ensures that airlines will develop clear procedures for reporting verbal and physical abuse of agents, will immediately notify law enforcement, and will stop passengers involved in violent incidents from proceeding onto aircraft before law enforcement has assessed the situation.

In June 2019 CWA Next Generation and District 3 co-sponsored a new training targeted to the needs of young union members. The participants included two passenger service agents, Jasiman Turner (Piedmont, CLT) and Richard Sanjuan (AA, MIA).

CWA has received the results of the vote on ratification of the tentative agreement between our union and Envoy from BallotPoint, the independent company conducting the election. Passenger service agents have voted to ratify the tentative agreement.