News

Envoy Changing Uniform Supplier in 2020

As of March 1, 2020, Envoy employees will be required to wear new Lands’ End uniforms unless management makes a short-term exception

Major Report on Assaults on Passenger Service Agents

CWA passenger service agents worked hard last year to get language included in the FAA Reauthorization Act to protect agents from assault.

Passenger Service Agents at CWA's Next Generation Activist Training

In June 2019 CWA Next Generation and District 3 co-sponsored a new training targeted to the needs of young union members. The participants included two passenger service agents, Jasiman Turner (Piedmont, CLT) and Richard Sanjuan (AA, MIA).

Wage Increases Top Priority List in Envoy Survey

The results of our CWA-Envoy bargaining survey are in and our first meeting with the company is April 17-19. We need strong and visible support from our members at every station, and are pleased to see everyone joining in the "green wave" and rallying for fair wages.

Fight for Assault Protection Continues

As of January 1, 2019, new protections from assault went into effect for passenger service agents across the country. Since January, we have been meeting with American Airlines to determine exactly how we will implement tools and policies to make the assault protections a reality at all our airports.

Report Blasts Envoy for Hazardous Conditions for Agents

Serious safety concerns, including rushed inspections, high stress, and dangerous time pressures are among the issues cited in a new report on conditions for Envoy passenger service agents.

Envoy News Roundup

We feel the momentum is really on our side right now at Envoy, and we’re looking forward to fresh bargaining in January to make sure that we put an end to poverty wages for all our agents

Assault Protections Are Now Law

On October 3, 2018, the Senate overwhelmingly passed a Federal Aviation Administration (FAA) Reauthorization bill that included critical protections from assault for passenger service agents. The bill also included a long-needed increase in the minimum rest period for flight attendants.

Florida Rep. Shalala Joined Envoy Rally to End Poverty Wages

On December 5, newly elected Congresswoman Donna Shalala and State Senator Jose Javier Rodriguez joined Envoy-American Eagle passenger service agents for a rally outside MIA in support of a fair contract and against poverty wages.

Envoy Bargaining Update for November 2018

Our fight remains about livable wages, and we are committed to fighting one day longer to bring back a contract that meets every member's needs.

FAA Bill Includes Critical Protections for Agents

On Wednesday, October 3, 2018, the Senate overwhelmingly passed an FAA Reauthorization bill that included critical protections from assault for passenger service agents. The bill also included a long-needed increase in the minimum rest period for flight attendants.