News

URGENT MESSAGE on CSLOA and VEOP

If you have applied for CSLOA or VEOP, please check your company email immediately. The company has informed CWA that many members have not checked their company email, or the company's messages to members' email accounts are bouncing back. Approvals and denials of CSLOA and VEOP are being sent to applicants via company email, so check your company email account as soon as possible if you are awaiting a response.

Increased Unemployment Benefits Under COVID-19 Relief Act

Generally, if you take a leave or a reduction in hours as a result of the current economic downturn, you will be eligible for unemployment insurance benefits. These benefits vary by state. There's a new Q and A available with updated information about these benefits.

UPDATE: AFL-CIO State-by-State COVID-19 Resources for Workers

The AFL-CIO has produced a valuable, searchable tool for finding resources, benefits, and information for workers affected by the COVID-19 crisis. This includes details about unemployment benefits in each state. We're sharing that and other new resources with members.

More Action Against Airport Assaults

In September 2019, AFA-CWA President Sara Nelson spoke on the topic of assaults on passenger service agents before a U.S. House of Representatives Committee on Transportation and Infrastructure Subcommittee on Aviation.

Supporting Our Sisters and Brothers at Delta

Thousands of Flight Attendants at Delta Air Lines are fighting to join our CWA family by becoming members of AFA-CWA. As passenger service agent members of CWA, we support Delta flight attendants in their fight for a voice on the job.

Envoy Changing Uniform Supplier in 2020

As of March 1, 2020, Envoy employees will be required to wear new Lands’ End uniforms unless management makes a short-term exception.
Employees affected by this transition are those currently wearing a cross-functional or tailored uniform. The transition will result in adjustments to members' allotments.

Major Report on Assaults on Passenger Service Agents

CWA passenger service agents worked hard last year to get language included in the FAA Reauthorization Act to protect agents from assault. The language included in the act ensures that airlines will develop clear procedures for reporting verbal and physical abuse of agents, will immediately notify law enforcement, and will stop passengers involved in violent incidents from proceeding onto aircraft before law enforcement has assessed the situation.

Passenger Service Agents at CWA's Next Generation Activist Training

In June 2019 CWA Next Generation and District 3 co-sponsored a new training targeted to the needs of young union members. The participants included two passenger service agents, Jasiman Turner (Piedmont, CLT) and Richard Sanjuan (AA, MIA).

CWA-Envoy Contract Resources

CWA has received the results of the vote on ratification of the tentative agreement between our union and Envoy from BallotPoint, the independent company conducting the election. Passenger service agents have voted to ratify the tentative agreement.

Tragic Loss of Piedmont Agent Kendrick Darrell Hudson

Tragedy visited our CWA Agents family on Sunday, August 11, when passenger service agent Kendrick Darrell Hudson died on the job at Charlotte Douglas International airport. Agents honored his memory at a vigil on August 18.

CWA-Envoy TA Ratification Vote Results Are In

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Envoy Agents

CWA has received the results of the vote on ratification of the tentative agreement between our union and Envoy from BallotPoint, the independent company conducting the election. Passenger service agents have voted to ratify the tentative agreement. Representatives of our union will sign the agreement tomorrow, August 15, and wage increases will take effect on August 31. Ratification bonuses will appear in paychecks dated September 13.