News

I am a Passenger Service Agent with American Airlines’ subsidiary Piedmont at Charlotte Douglas International Airport. I’m writing this article on behalf of the whole leadership team at Local 3645 about an issue that affects every passenger service employee—our safety at work.
In November more than 20 Envoy stewards trained as agent advocates in Chicago and Dallas, learning how to handle a variety of questions and procedures under the new contract. They look forward to providing help to all their coworkers.
In September 2019, AFA-CWA President Sara Nelson spoke on the topic of assaults on passenger service agents before a U.S. House of Representatives Committee on Transportation and Infrastructure Subcommittee on Aviation.
During a live-streamed town hall Senator Bernie Sanders talked to workers suffering low wages and lack of respect at U.S. companies. Piedmont agent Heather Hudson said it's time for fair wages and contracts at American Airlines.
DFW Envoy and American agents joined together in solidarity on July 11 to tell American Airlines it's time to end poverty wages and give all passenger service professionals a voice on the job.
This week, our CWA-Envoy bargaining team were back at the bargaining table with the company fighting for the fair contract we all deserve. We had intense discussions about wages.

Amid growing concern about corporate stock buybacks in the wake of the Republican tax bill, Rep. Jan Schakowsky led thirty-one members of Congress in sending a letter to American Airlines CEO Doug Parker calling on the company to invest in its workforce.

Members of Congress urge American Airlines CEO Doug Parker to invest in workers and raise passenger service agent wages at Envoy and Piedmont.
On June 13, 2018, American Airlines had a shareholders meeting. Envoy agent Takisha Gower was there to tell the truth about poverty wages at Envoy and Piedmont.
Heading into mediation for a Piedmont contract, it's more important than ever to urge our senators to tell American CEO Doug Parker that poverty pay isn't okay.
Our CWA-Envoy bargaining committee met with the Envoy committee May 30-31. We had intense discussions and will return to the bargaining table on June 20.