News

In June 2019 CWA Next Generation and District 3 co-sponsored a new training targeted to the needs of young union members. The participants included two passenger service agents, Jasiman Turner (Piedmont, CLT) and Richard Sanjuan (AA, MIA).

CWA has received the results of the vote on ratification of the tentative agreement between our union and Envoy from BallotPoint, the independent company conducting the election.

Tragedy visited our CWA Agents family on Sunday, August 11, when passenger service agent Kendrick Darrell Hudson died on the job at Charlotte Douglas International airport. Agents honored his memory at a vigil on August 18.
Workers share their stories about trying to make ends meet.
Envoy Airlines passenger service employees are currently at the bargaining table negotiating for an end to poverty wages. They're sharing their stories in a new collection of videos.

FOR IMMEDIATE RELEASE: February 21, 2018

Passenger Service Agents at American Airlines Subsidiary Take Concerns About Poverty Wages to the National Stage

New survey of Envoy Air agents reveals widespread reliance on public assistance, extreme measures used to get by like selling plasma. Elected officials call on American to raise pay as agents go directly to passengers and taxpayers with nationwide advertisements, events at social services offices.

Five days a week, Takisha Gower leaves her Euless home for her 6 a.m. shift as a passenger service agent at DFW International Airport, where she’ll spend the next several hours boarding flights, helping people who’ve missed connections and, occasionally, talking down a customer who’s having a really bad day.

Although the passengers bought their tickets through American Airlines, Gower works for the company’s Envoy Air subsidiary, which operates regional flights for the Fort Worth-based carrier under the American Eagle brand.

Over 80 members of Congress sent a letter to American Airlines CEO Doug Parker on February 8 urging him to “conclude your collective bargaining negotiations and ensure that all of your employees can earn a living wage.”
On Martin Luther King, Jr. Day, almost 200 workers joined in solidarity at Sky Harbor airport in Phoenix, Arizona, to demand a fair contract for all passenger service agents who work for American Airlines under the company’s Piedmont and Envoy subsidiaries.
While CWA is pleased that American is paying employees a one-time $1,000 bonus, it falls short of the permanent wage increase that working families were promised as part of the Republican corporate tax cut.
Last Wednesday, Envoy Airline agents across the United States marched and spoke out in support of a living wage at Chicago O’Hare, Dallas-Fort Worth and Miami International airports. The agents are currently negotiating their first contract with Envoy.