News

I am a Passenger Service Agent with American Airlines’ subsidiary Piedmont at Charlotte Douglas International Airport. I’m writing this article on behalf of the whole leadership team at Local 3645 about an issue that affects every passenger service employee—our safety at work.
In November more than 20 Envoy stewards trained as agent advocates in Chicago and Dallas, learning how to handle a variety of questions and procedures under the new contract. They look forward to providing help to all their coworkers.
In September 2019, AFA-CWA President Sara Nelson spoke on the topic of assaults on passenger service agents before a U.S. House of Representatives Committee on Transportation and Infrastructure Subcommittee on Aviation.
In a session of the U.S. House of Representatives on Wednesday, May 23, as members of Congress debated the National Defense Authorization Act, Representatives Ro Khanna (D-CA) and Darren Soto (D-FL) spoke out powerfully in support of Envoy and Piedmont passenger service professionals and our right to a living wage.
Passenger service agents from Envoy Air and Piedmont Airlines led a full-court press on Capitol Hill on Monday, May 14. They went to the Hill to ask Senators to urge American Airlines CEO Doug Parker to put an end to poverty wages at American's regional carriers.
We're one step closer to winning our fight to protect passenger service agents from assault on the job. Now Senators need to vote YES too!
Passenger service professionals and allies leafleted at airports nationwide Monday to alert American Airlines customers to the low pay at Envoy and Piedmont. Travelers signed a petition to American Airlines CEO Doug Parker.
On March 19, 2018, more than 120 activists from BOS, PHX, HSV, SAT, and RIC joined CLT organizers in Charlotte to demand a fair contract and an end to poverty wages for Piedmont employees.
We’ve been asking Envoy and Piedmont agents to share their stories about the challenges they face at work. Read what's at stake in their own words.
Workers share their stories about trying to make ends meet.
Envoy Airlines passenger service employees are currently at the bargaining table negotiating for an end to poverty wages. They're sharing their stories in a new collection of videos.