Envoy Agents

Latest News

On March 25, 2020, the U.S. Senate passed a $2.2 trillion economic relief bill that included $58 billion in aid for U.S. airlines. CWA worked to ensure the package includes $25 billion for employee wages, salaries, and benefits.
CWA is devoting all available resources to making sure that the airlines and our government are doing everything possible to protect and support CWA agents and all transportation workers. We are calling on Congress and the President to provide immediate federal assistance to lessen the impact of the pandemic.

Recent News

As the novel coronavirus (COVID-19) continues to affect communities across the globe, CWA leaders are engaging with American, Piedmont, and Envoy to ensure that they are providing CWA agents with comprehensive safety and prevention measures and to ensure they are following our collective bargaining agreements.
Since the ratification of the first collective bargaining agreement with Envoy Air back in August 2019, there has been a powerful wave of enthusiasm growing among passenger service agents across the South. Dozens of agents have volunteered to train as stewards in order to help their fellow agents.
There’s a simple bottom line for every passenger service agent, no matter what their position or the size of their station: We should be able to come to work without fear of angry customers abusing us with words or actions.
I am a Passenger Service Agent with American Airlines’ subsidiary Piedmont at Charlotte Douglas International Airport. I’m writing this article on behalf of the whole leadership team at Local 3645 about an issue that affects every passenger service employee—our safety at work.