I've been a passenger service agent for 30 years, and I can't remember the last time I got a significant raise. Like you, I'm tired of the pressures of the job getting worse every day just so executives can line their own pockets and threaten us with outsourcing.
Bargaining with Envoy resumed last week, and the company refused to meet our demands for significant wage increases or a reduction in the length of the contract. This is simply unacceptable, and we must show Envoy management that we are united for a fair contract!
Chris Kress believes in getting to know other people and “walking around in their shoes” before making judgments about them. That’s what she’s been doing since January. A veteran agent at American Airlines, Chris is currently on assignment as a CWA organizer with Envoy. She would describe herself as a good listener who wants to help bridge the gap in wages and respect between AA and Envoy agents.
Your CWA Bargaining Team has reached an interim agreement on reduction in force/furlough procedures. The interim agreement, which will remain in force until members ratify their first collective bargaining agreement, clarifies the process by which employees can be furloughed and provides new rights.
Employees may be furloughed based on staffing needs at each station. In case of a furlough, the company will provide at least 30 days notice to the employee and the union.


The U.S. House of Representatives and U.S. Senate will soon be voting on an FAA extension bill which includes language that would revise the Security Identification Display Area (SIDA) badge for all airport employees. The revision extends the employment background checks for any employee, potential or current workers, with access to secure areas from 10 years to 15 years and increases the number of disqualifying infractions considered.

May 31, 2016

On May 26th and 27th, your bargaining committee met with the Envoy bargaining committee. The meeting started with the company presenting counter proposals on purpose of agreement, probation and safety and health.
Listen to the May 25th Envoy Agent Townhall call here.
APRIL 28, 2016 On April 27 and 28, your elected Bargaining Committee and staff met with the Envoy Bargaining Committee in Dallas at company headquarters. The CWA bargaining team includes:
  • Michael Haight (TVC)
  • Janet Padgett (LAX)
  • Bryce Rea (JLN)
  • Marge Krueger, CWA Administrative Director
  • Richard Honeycutt, Vice President of District 3 and Chair of the CWA Airline Council
The Envoy Bargaining Committee includes:
  • Chris Pappaioanou, Vice President of Legal