News

Putting Health and Safety First in the COVID-19 Era

It’s been a year since the global COVID-19 pandemic began turning our industry and our lives upside down, and CWA airline agents have been on the front lines at stations across the country. Recently we had a chance to talk to some American and Piedmont agents who have been in the trenches, dealing with COVID-19 and other health and safety issues.

Education Scholarships for 250 Airline Agents

A total of 250 passenger service agents received scholarships from the CWA National Education and Training Trust CWA/NETT) in the past few months. The agents took advantage of the funds to pursue new knowledge and brush up on valuable skills.

Tell Your Senators: EXTEND PSP NOW!

The U.S. House of Representatives has passed the American Rescue Plan, which includes extension of the Payroll Support Program (PSP) through September 30, 2021. It's now time to make sure the Senate passes the bill to maintain our jobs before PSP expires in mid-March!

Listen to Envoy Agents' Stories of Poverty Wages at AA

Envoy Airlines passenger service employees are currently at the bargaining table negotiating for an end to poverty wages. They're sharing their stories in a new collection of videos.

Passenger Service Agents at American Airlines Subsidiary Take Concerns About Poverty Wages to the National Stage

FOR IMMEDIATE RELEASE: February 21, 2018

Passenger Service Agents at American Airlines Subsidiary Take Concerns About Poverty Wages to the National Stage

New survey of Envoy Air agents reveals widespread reliance on public assistance, extreme measures used to get by like selling plasma. Elected officials call on American to raise pay as agents go directly to passengers and taxpayers with nationwide advertisements, events at social services offices.

Airline workers on food stamps? Union targets American Airlines subsidiary in fight for livable wage

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Envoy Agents

Five days a week, Takisha Gower leaves her Euless home for her 6 a.m. shift as a passenger service agent at DFW International Airport, where she’ll spend the next several hours boarding flights, helping people who’ve missed connections and, occasionally, talking down a customer who’s having a really bad day.

Although the passengers bought their tickets through American Airlines, Gower works for the company’s Envoy Air subsidiary, which operates regional flights for the Fort Worth-based carrier under the American Eagle brand.

Congress Members Urge AA to Pay Agents a Living Wage

Over 80 members of Congress sent a letter to American Airlines CEO Doug Parker on February 8 urging him to “conclude your collective bargaining negotiations and ensure that all of your employees can earn a living wage.”

Marching for a Fair and Equal Contract in Phoenix

On Martin Luther King, Jr. Day, almost 200 workers joined in solidarity at Sky Harbor airport in Phoenix, Arizona, to demand a fair contract for all passenger service agents who work for American Airlines under the company’s Piedmont and Envoy subsidiaries.

American Airlines Bonus No Substitute for Fair Wages

While CWA is pleased that American is paying employees a one-time $1,000 bonus, it falls short of the permanent wage increase that working families were promised as part of the Republican corporate tax cut.

Envoy Agents Make Their Voices Heard

Last Wednesday, Envoy Airline agents across the United States marched and spoke out in support of a living wage at Chicago O’Hare, Dallas-Fort Worth and Miami International airports. The agents are currently negotiating their first contract with Envoy.

Envoy Agents Rallying for Fairness and Better Pay

All American workers deserve a living wage. Rally photos from DFW, MIA and ORD airports.